Privacy Policy
Last updated: [28 July 2026]
This Privacy Policy explains how Triple One.One (“we”, “us” or “our”) collects, uses and protects your personal information when you visit tripleonedotone.com or contact us.
We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (“POPIA”).
1. Who we are
Triple One.One is the responsible party for the personal information described in this policy. You can reach us, or our Information Officer, at hello@tripleonedotone.com.
2. What we collect
- Information you give us — your name, email address, telephone number, company name and the content of any message you send us.
- Information collected automatically — your IP address, browser and device type, the pages you view and the dates and times of your visits, through server logs and, where enabled, analytics tools.
We do not knowingly collect special personal information as defined in POPIA, or the personal information of children, through this website.
3. Why we process it
- To respond to enquiries you send us
- To discuss potential partnership, investment or advisory opportunities
- To operate, secure and improve this website
- To meet our legal and record-keeping obligations
Where we rely on your consent, you may withdraw it at any time by contacting us. Withdrawal does not affect processing carried out before that point.
4. Who we share it with
We do not sell your personal information. We may share it with service providers who help us operate this website and our email, with professional advisors where necessary, and with regulators or law enforcement where the law requires it. Service providers act only on our instruction and are required to keep the information confidential and secure.
5. Cross-border transfers
Some of our service providers may store or process information outside South Africa. Where that happens, we take reasonable steps to ensure the recipient is subject to protections substantially similar to POPIA, as required by section 72 of the Act.
6. How long we keep it
We keep personal information only for as long as it is needed for the purpose it was collected for, or for as long as the law requires. When it is no longer needed, we securely delete or de-identify it.
7. Cookies
This website uses cookies. Strictly necessary cookies are required for the site to work. Any analytics cookies are used only with your consent, which you can give or withhold and change at any time through your browser settings. Disabling certain cookies may affect how parts of the site function.
8. How we protect it
We take appropriate, reasonable technical and organisational measures to safeguard personal information, including encrypted connections, access controls and regular software updates. No method of transmission over the internet is completely secure, but if a compromise affecting your personal information occurs we will notify you and the Information Regulator as required by section 22 of POPIA.
9. Your rights
Under POPIA you have the right to:
- Ask whether we hold personal information about you, and request access to it
- Request correction or deletion of information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading or unlawfully obtained
- Object, on reasonable grounds, to our processing of your information
- Object to direct marketing by unsolicited electronic communication
- Lodge a complaint with the Information Regulator
To exercise any of these, email hello@tripleonedotone.com. We may need to verify your identity first.
10. Complaints
If you believe we have not handled your personal information lawfully, you may complain to the Information Regulator of South Africa at inforegulator.org.za or POPIAComplaints@inforegulator.org.za. We would appreciate the chance to resolve your concern directly first.
11. Other websites
This website links to other sites, including those of companies we work with. We are not responsible for their privacy practices or content, and we encourage you to read the privacy policy of every site you visit.
12. Changes
We may update this policy from time to time. The current version is always the one published on this page.
13. Contact
Questions about this policy can be sent to hello@tripleonedotone.com.